What happens when a new customer reaches out to your business?
We find out by contacting you the way a new customer would, and we tell you in plain English what to fix.
How it works
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We reach out through your website
We send one short message through your contact form, the way a new customer would. We don’t say who we are.
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We look at the reply, and at your site
We see how fast a real person replies and how helpful that reply is. We also see how easy your website is to use on a phone, and how clear your services and prices are.
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We send you a short note
You get a short note with a peek at what we found.
The full report
$79, one time.
The full report includes:
- Your complete scorecard, with an overall score
- Exactly what happened when we reached out
- What we noticed on your website
- Six simple changes, in order of importance, with wording you can copy and paste
Want us to check your business? Email hello@firstreplyaudit.com
Questions
Do you book or hold appointments?
No. We never keep a real appointment slot, and we never pay deposits.
Do you call?
No. Everything is online.
Will this waste my staff’s time?
It’s one short message, and we test each business at most once per round.
Who’s behind this?
First Reply Audit is a small Dallas–Fort Worth service. Reports are prepared with the help of software and reviewed against a written scoring guide.
How do I opt out?
Every email we send has a one-click unsubscribe link at the bottom. Using it stops all contact and testing and keeps the business on our do-not-contact list.
You can also email hello@firstreplyaudit.com and we’ll take care of it within 2 business days.